Support Email
Primary contact for users, reviewers and operational support.
Official support for TRANSMVET Client and TRANSMVET Driver.
Our support team is available to assist you with account issues, rides, deliveries, subscriptions, payments, wallet services and technical support. This page is public, accessible without login, and provided for App Store Review and customer assistance.
All essential support details are available without authentication.
Support Email
Primary contact for users, reviewers and operational support.
Support URL
https://mvetgabonline.com/support/
Public page, no login required.
Response Time
Within 24 hours
For account, payment, wallet and technical questions.
Business Hours
Mon–Fri, 08:00–18:00 GMT+1
French and English assistance.
The most common support categories are covered below.
Account Access
Login issues, account recovery and verification questions.
Wallet
Top-up, withdrawal, balance and payment status assistance.
Subscriptions
Driver and restaurant plans, billing and renewal support.
Ride Issues
Trip status, fare questions and service reports.
Food Delivery
Orders, delivery tracking and restaurant coordination.
Technical Support
Device issues, app behavior and platform troubleshooting.
Overview of the TRANSMVET ecosystem.
Applications
TRANSMVET Client
Passenger experience, ride requests, wallet and services.
Applications
TRANSMVET Driver
Driver operations, earnings, wallet and compliance.
Publisher
MVET
Platform operator for mobility and related services.
Core Services
Ride-hailing, ride sharing, food delivery, wallet, digital payments, subscriptions and a professional driver network.
Availability
Public support page, accessible without authentication for customers and Apple reviewers.
This support page is publicly accessible and provided specifically for App Store Review and customer assistance. It does not require authentication. All support information remains available without logging in.
All legal information is published publicly and is reachable from this page.
TRANSMVET provides a digital mobility platform. The exact terms shown in the apps and on the website apply to the use of the services. For any clarification, contact support at mvetgab@gmail.com.
TRANSMVET uses essential cookies and local storage required for authentication, preferences, security and session management. No marketing cookie is required to access this public support page.
Users may manage app permissions through their device settings and in-app privacy controls when available. Support can help with any privacy-related request.